🛡️ Safe Gaming

ac67's commitment to responsible gaming

Enjoy the entertainment, but play within your limits. ac67 is always here to keep your gaming experience safe and enjoyable.

Safe and Responsible
Our Approach

Let gaming be a source of entertainment, not addiction

ac67 believes that online gaming can be an enjoyable form of entertainment — as long as it is played responsibly. On our platform you can play cricket betting, slots, live casino, and many other games, but always keep in mind — this is an entertainment activity, not a guaranteed source of income.

Responsible gaming means setting your own budget, playing within a set time, and knowing when to stop. ac67 provides a range of tools and features to help you make those decisions.

We ask all players in Bangladesh to follow responsible gaming guidelines. If you ever feel that gaming is having a negative impact on your life, please reach out to our 24/7 live chat support.

Age Requirement

For 21+ only

21+

ac67 is for individuals aged 21 or above only. Minors are strictly prohibited from opening an account or participating in any game on this platform. We ask all guardians — please keep your devices and account details secure from children. Keeping minors away from gaming is our shared responsibility.

Protection Tools

Our features for your safety

ac67 provides the following tools to help you stay in control of your gaming experience. Use them to play safely and responsibly.

Deposit Limit

You can set a maximum daily, weekly, or monthly deposit amount. Once this limit is active, no deposits beyond the set amount will be possible — making it easier to manage your budget.

Time-Out Feature

Need a break for a few days? Use the time-out feature to temporarily pause your account activity for a set number of days. Your account will reactivate automatically after the break.

Self-Exclusion

If you feel that gaming is becoming harmful for you, choose self-exclusion. This option allows you to fully close your account for a longer period, and no new account can be opened during that time.

Set a Loss Limit

Protect yourself from losing more than a set amount. Once a loss limit is set, betting will be automatically restricted once that amount is reached.

Reality Check Reminder

A notification will be sent at regular intervals to remind you how long you have been playing. This helps you keep track of time and take breaks.

24/7 Support

Whenever you need help, our Bengali-speaking live chat support team is always ready. Feel free to discuss any gaming concerns with us.

Awareness

Recognise the signs of problem gaming

If you notice the following signs in yourself, it is a warning signal. It is important to take action quickly.

Warning Signs

  • Placing increasingly larger bets repeatedly to try to recover lost money
  • Withdrawing from family, friends, or work because of gaming
  • Borrowing money or spending savings in order to bet
  • Feeling restless, irritable, or anxious when not gaming
  • Lying to loved ones about how much you play
  • Gaming affecting your sleep, eating, or daily routine
  • Continuing to play beyond your set budget or time limit
Self-Help

The golden rules of responsible gaming

Following these rules will keep gaming within the bounds of entertainment at all times.

Always treat gaming as entertainment, not a source of income. There is always a chance of losing — play with that in mind.
Set a budget in advance. Only spend money that you can afford to lose without it affecting your daily life.
Set a daily time limit for playing and stick to it. Do not play for too long in one sitting.
Avoid gaming when you are stressed, angry, or anxious. Decisions made on impulse often lead to losses.
Do not place bigger bets immediately after a loss to try to win it back. Take a break and think with a clear head.
Spend time on hobbies and activities other than gaming. Spend quality time with family and friends.
Never bet with borrowed money or money set aside for essential expenses.
Step-by-Step Guide

How to use the protection tools

Log in to your ac67 account and follow the steps below.

01

Log in to your account

Log in to your ac67 account and click on the profile icon.

02

Find the "Responsible Gaming" settings

In the account settings menu, select the "Responsible Gaming" option.

03

Choose the tool you need

Select the tool that suits your needs — deposit limit, time-out, self-exclusion, or reality check.

04

Set your limit or time

Enter your preferred amount or time limit and confirm. Changes will take effect immediately.

05

Contact us if you need help

If you have any issues or need help using the tools, contact us via our 24/7 live chat or at [email protected].

Detailed Information

Rules for self-exclusion and closing your account

If you feel that gaming is having a negative impact on your daily life, family relationships, or financial situation, self-exclusion is an effective step to take.

Once self-exclusion is activated, your account will be completely deactivated for the chosen period. During this time, logging in, betting, or any financial transactions will not be possible. It cannot be cancelled before the exclusion period ends.

If you wish to permanently close your account, please contact our support team directly. We will process your request promptly and securely delete all account data.

Please remember: ac67 respects your decision. Responsible gaming is not just about rules — it is about your wellbeing and the wellbeing of your family.

More about deposit limits

The minimum deposit amount at ac67 is ৳100 and the minimum withdrawal amount is ৳500. By setting a deposit limit, you can define the maximum daily, weekly, or monthly amount you deposit for yourself. Reducing the limit takes effect immediately, but increasing it takes some time to activate — so that you cannot change your mind on impulse.

General Questions

Questions and answers about responsible gaming

After logging into your account, go to Profile Settings and select the "Responsible Gaming" option. In the deposit limit section, you can set a daily, weekly, or monthly limit. If you need any help, our live chat support is ready to assist.

You can choose self-exclusion for different durations depending on your needs — from short-term (a few weeks) to long-term (several months or permanently). It cannot be changed before the selected period ends.

A time-out is a temporary break — usually from 24 hours to a few weeks. Once the period ends, your account is automatically reactivated. Self-exclusion is a longer-term measure — it does not reactivate automatically when the period ends and cannot be cancelled early.

Our 24/7 live chat support is active in Bengali. Contact us via live chat at any time, or email us at [email protected]. Our team can help you with self-exclusion, deposit limits, or closing your account.

Use a password lock on your device and keep your ac67 account login details out of your child's reach. You can also use parental control software on your browser. Please note that ac67 strictly enforces the 21+ age requirement.

After self-exclusion is activated, your remaining balance will be kept safe. To withdraw, contact our support team directly — at [email protected] or via live chat.

Enjoy ac67 safely

Enjoy our games while staying within the bounds of entertainment. We are always here if you need help.

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